Before you buy
Checkout shows the purchase terms and the applicable refund position before payment.
Refunds
Your order shows the policy that applies.
Refund eligibility can depend on the event, ticket terms, timing and any cancellation or material change. Aftar does not promise a refund until the request is approved and the payment provider confirms settlement.
Review your refunds →When plans change
If an organizer cancels, reschedules or materially changes a venue, affected buyers receive an event update and the relevant refund path.
Track the outcome
A submitted request is not the same as settled funds. Your ticket area shows whether a request is under review, approved, failed or completed.